Frequently Asked Questions
General FAQs
What is About Health and when was it started?
About Health is a New Zealand supplement company that Dan King founded in 2006. It all started when Dan created a natural health formula for his mother Jillian, who was struggling with serious health and mobility issues. When the formula dramatically improved her quality of life, her friends waned to try it too —and that's when Dan decided to launch About Health to help other Kiwis.
Where is About Health based?
About Health is based in Auckland, New Zealand. You'll find us in Penrose, Auckland.
Are your supplements made in New Zealand?
Yes, all our supplements are made right here in New Zealand.
Are About Health Products Tested for Quality?
Yes, all About Health products undergo rigorous independent batch testing to ensure quality, purity, and potency.
Ingredients & Formulation
Do your products contain allergens (gluten, dairy, soy, nuts?)
Our supplements are formulated to be as low-allergen as possible. Most do not contain common allergens such as gluten, dairy, soy, or nuts. Please see the individual product pages to verify the ingredients list and allergen information, or get in touch if you would like us to confirm a specific product.
Are you supplements suitable for vegetarians or vegans?
Some of our supplements are suitable for vegetarians, and a few may work for vegans too, but it depends on the specific product.
Certain supplements do contain ingredients like fish oil or gelatin, which aren’t vegetarian or vegan friendly. The best way to check is to look at the ingredients list on the individual product page. If you're unsure about a particular supplement or need help working out which products might suit your dietary needs, just let us know which one you're interested in and we're happy to help.
Do your supplements contain filler, preservatives or artificial colours?
About Health focuses on creating clean, quality formulas with premium ingredients. We don't add unnecessary fillers or artificial preservatives. Some products may contain natural colours or vitamin E (which acts as a natural preservative for omega-3s), but these serve a functional purpose rather than being added as cheap fillers.
You can always check the full ingredient list on each product page to see exactly what's in your supplement. If you have specific concerns about a particular product, please don’t hesitate to reach out.
Usage & Safety
Who can take your supplements? Are they safe for all ages?
Our supplements are formulated for generally healthy adults. If you are under 18, pregnant or breastfeeding, have a medical condition, or are taking medication, please consult a healthcare professional before using our products. Always check the dosage instructions and product information for age-suitability.
Can I take multiple supplements together?
Yes, you can take multiple About Health supplements together. Our products are designed to work well alongside each other and support different areas of your health.
However, if you're on any medication or have a medical condition, it's always best to check with your healthcare professional before combining supplements.
Always read the label and use as directed. Supplementary to a balanced diet.
Can I take your supplements with blood thinning medication?
If you're taking blood-thinning medication, it's important to check with your healthcare professional before starting any supplements.
Some natural ingredients, like omega-3 fish oil, resveratrol, and turmeric, can have a mild blood-thinning effect, which means they might interact with your medication. Your doctor can help you determine what's safe to take based on your specific situation and dosage.
How should I store my supplements?
Store your About Health supplements in a cool, dry place away from direct sunlight, heat, and moisture. Keep the bottle tightly closed and out of reach of children.
Shipping & Availability
Do you ship across New Zealand?
Yes, we do ship nationwide across New Zealand. Shipping is $5 for orders under $75, and free for orders over $75.
For urgent delivery, call 0800 446 639. Urgent courier: from $30.
How long does delivery take?
If you’re in Auckland, you can also arrange click and collect Monday to Friday between 9am and 3pm by contacting our team on 0800 999 309 or info@abouthealth.co.nz to arrange this.
For international customers, delivery times vary depending on your location. Most international orders take between 7-14 business days.
Can I buy About Health supplements in store?
Yes, About Health products are available in select Unichem and Life Pharmacies, as well as Health 2000 stores across New Zealand.
Still have questions? We're here to help!
Our team of experts are available over the phone 24/7 on 0800 999 309. Alternatively, you can email us at info@abouthealth.co.nz.
